Google Chrome Browser Optimization Settings for Scanifly

Google Chrome is Scanifly's Recommended Browser

The Scanifly webapp at www.portal.scanifly.com runs best on Google Chrome.
If you are not currently using Chrome, we strongly recommend downloading it here to optimize your experience.
Once you are using Chrome, you can apply the following settings to ensure the best possible performance.

We also recommend comparing your system against our Recommended Hardware & System Requirements.

Access Chrome Settings

Go to Chrome settings by clicking the three-dot menu icon (⋮) in the top right corner and select "Settings," or use the keyboard shortcut:
- "Alt + F" (Windows/Linux) or "Command + ," (Mac)

Ensure Chrome is Up-to-date

Check for Chrome Updates
- In Chrome Settings navigate to the "About Chrome" menu option all the way at the bottom of the list on the left
- This should trigger an automatic update check, which will either confirm you are up to date, or ask you to update, which may require re-launch

Enable Graphics Acceleration (Most important)

Navigate to the System menu (near the bottom of the list on the left).
Toggle ON "Use graphics acceleration when available."
You will need to relaunch Chrome for this setting to take effect.

Still having issues? - Clear browser data

Important Note: When clearing cached data, you will likely be logged out of most websites, including Scanifly. Please have your usernames and passwords available to log back in.
- Within Chrome Settings, navigate to the "Privacy and Security" menu option, third from the top of the list on the left
- Select "Delete Browsing Data", and choose the time frame for data clearing
  - A pop-up will appear. You can start with a recent time range (e.g., "Last 24 hours"), but the most effective way to get a complete refresh is to choose All time.
- Once you have confirmed your time range, click "Delete Data"

Need more help?

If you have followed all of these steps and are still experiencing issues, please check your computer for any operating system updates that may require a system restart.We are available to help support however we can through Chat or via email at hello@scanifly.com.